At a time when identity security is so critical, ensuring that the personal information tied to your Trico account is accurate helps us to both protect you and keep you informed.
Accurate information enables us to improve member service and enhance communications for reporting and repairing outages.
We want to be sure we have the right phone number to reach you if there’s an issue with your service or have the correct email to make certain you are receiving the information you need and want from Trico. If someone calls us to inquire about their account, we need to correctly verify their identity before we ever talk with them about anything related to that account.
In addition to keeping Trico updated with your proper phone numbers and email addresses, it’s also important that the name of any household member who needs to be able to discuss your account is listed on the account.
You can update your contact information by logging on to SmartHub, by emailing memberservices@trico.coop or by calling (520) 744-2944.
We also encourage you to sign up for Outage Notifications here or through our SmartHub. You can report an outage from SmartHub or by texting “OUT” to 855-937-1858.
There are many ways to reduce your household’s energy use, ranging from simple behavioral adjustments to extensive home improvements.
Here are some ways to conserve energy and save electricity in your home:
When streaming content, use the smallest device that makes sense for the number of people watching. Avoid streaming on game consoles, which use 10 times more power than streaming through a tablet or laptop. Streaming content with electronic equipment that has earned the ENERGY STAR® rating will use 25% to 30% less energy than standard equipment.
When was your cooling system last serviced? Most manufacturers recommend an annual tune up for your home’s cooling system. Spring is a great time to schedule this service so you can beat the summer rush when the pros are busiest. A qualified professional can check the amount of refrigerant, accuracy of the thermostat, condition of belts and motors and other factors that can greatly impact the efficiency of your system.
Energy efficiency can have a major impact on lowering your monthly energy bills. For example, upgrading to energy-efficient LED bulbs would save the average household about $100 each year. ENERGY STAR appliances – such as refrigerators, dishwashers and water heaters – also have considerable savings over their lifetimes. An energy-efficient clothes washer, for example, could save you about $50 each year on energy and water bills.
There are also no-cost changes to your behaviors that can help you save each month. For example, standby power – the electricity used when appliances are turned “off” or in standby mode – costs the average household about $100 each year. By unplugging devices (or using a power strip) when not in use, you can immediately start saving on your bills – same with turning off lights or adjusting the thermostat by a few degrees.
Smart thermostats learn your heating and cooling habits and automatically adjust to your preferences. They can also be programmed or adjusted remotely using a Wi-Fi connected device, such as your phone or tablet. Homeowners can save an average of 10-12 percent on heating bills and 15 percent on cooling bills.
Did you know utility lines are typically buried just a few inches below the ground? If you’re planning an outdoor project that requires any digging, please remember to call 811 at least three business days before you start. Or you can submit a request online by visiting www.arizona811.com.
After you call 811 or submit your request online, all affected utilities will be notified of your intent to dig. It may take the utilities a few days to get to your request, so please be patient. The affected utilities will send someone out to mark the buried lines with paint or flags. Before you break ground, confirm that all the utilities have responded to your request.
The graphic below shows the proper placement of trees and shrubs. Please keep landscaping at least 10 feet away from padmount transformers.
By taking this important step before you break ground on your project, you can help protect not only yourself but our community. Disrupting an underground utility line can interrupt service, cause injuries and cost money to repair, so remember to call 811 first and know what’s below.
First in-person Trico Annual Meeting in 3 years is a success
Thank you to the more than 500 Members who attended Trico’s Annual Meeting on April 9 at Casino del Sol Resort and many others who watched the meeting live on Facebook.
The 2022 Annual Meeting was Trico’s first in-person meeting in three years. It was great to see so many Members come out and enjoy all that there was to offer. Members were able to purchase trees at a discounted rate of $10 and attend workshops to learn more about electric vehicles, SmartHub and energy saving tips. Members also had the opportunity to ask questions and learn about the benefits of Trico Membership.
“Great meeting, thank you to Trico for all you do,” Narda McClain commented on Facebook. “Breakfast was nice too!”
Members also voted for their Board of Directors. Marsha Thompson ran unopposed in District 4 (Sahuarita, Green Valley) and was reelected for a three-year term. There were three candidates running in District 7 (SaddleBrooke, Mt. Lemmon): Jim Ansell, Mark Kimble and Kevin McCarthy. Mr. McCarthy was elected to replace Jim Pyers, who is retiring after nine years.
Board President Lawrence Hinchliffe thanked Mr. Pyers for his years of service on the Board. “He has been an invaluable source of knowledge about the electric utility industry and his wisdom and humor will be missed.”
Trico CEO and General Manager Brian Heithoff thanked every Trico Member who took the time to come out and participate in the governance of your cooperative. “This is part of what makes a cooperative different and we thank you for coming out today.”
Mr. Heithoff gave an update of Trico’s finances. “2021 was another good year for Trico in which we maintained a strong balance sheet and continued to see steady growth in new members,” he said.
During 2021, Trico returned $5.1 million to Members through the Power Cost Adjuster.
“We are happy to report that Trico is in good financial shape for 2022 and beyond,” Mr. Heithoff said. “This allowed Trico to retire $3.8 million of capital credits for the benefit of our Members.”
In his President’s Report, Mr. Hinchliffe talked about Trico’s future.
“As a Board, we are excited to help guide Trico into the future as we develop new ways to provide power, like the Chirreon Solar and Battery Facility, while continuing to focus on our community,” Mr. Hinchliffe said. “As a cooperative and a non-profit, our motivation is doing what is best for the Members and providing power when and where it is needed.”
In his Manager’s Report, Mr. Heithoff talked about how the energy business is changing and what Trico is doing to meet the needs of our diverse membership.
“We are constantly working to improve and are ‘working on the business’ so that we can not only deliver a great value today, but even greater value tomorrow,” he said. “Our long-term vision, and therefore our aspiration, is to become your energy provider, and partner, of choice.”
At the conclusion of the meeting, we held a raffle drawing for prizes, including Trico bill credits, an iPad, Amazon Echo Dot, TV, a one-night stay at Casino del Sol Resort, and a 2009 Chevy Silverado 1500 truck.
Charles and Lynda Schutt were the grand prize winners of the truck. They have been Trico Members for three years but were Members of a cooperative in Idaho for many years.
“This is our first time coming to the Annual Meeting,” Mr. Schutt said. “It was a very good presentation. I’ll come to another Annual Meeting. It was very professional. I wasn’t expecting to win a prize.”
“We love Trico,” Mrs. Schutt said. “It’s the easiest of all the utilities to call and pay the bill over the phone.”
The Co-op Connections Card program was started in 2009 as a way to help local businesses while also saving our Members money. In 2021, Trico Members saved more than $4,000.
“Thank you, Trico, so much for having a discount card for Trico Members with discounts all over the Tucson and Marana areas,” Trico Member Jerry Owens said in an email. Jerry and his family have been Trico Members since 1976.
Never miss out on savings with the free mobile app, which is available in the Google Play and Apple app stores. Simply download the Co-op Connections app to your phone and create an account to access thousands of deals instantly.
Also, check out the www.connections.coop website for deals on entertainment, hotels, restaurants and more.
Don’t pay full price for prescriptions. With Co‑op Connections, you can save 10% to 85% on most prescriptions at over 60,000 pharmacies. Since 2009, Trico Members have saved more than $235,000 on prescriptions. You can still use the plastic card at the pharmacy, but you also have the option to use the app on your smart phone as well. Simply click on the “Pharmacy Card” in the app and show your pharmacist the information. The card can also be printed from the website www.connections.coop. If you need a plastic card, email us at coopcard@trico.coop. Include your name and mailing address.
Walmart, Target, Walgreens and CVS are just some of the participating pharmacies. Even if you have insurance, present both cards at the pharmacy to receive the lowest price. You can compare your prescription prices and see for yourself at MyRxPrice.com.
More ways to save
Dental: You’ll have a reason to smile brighter with savings up to 40%.
Vision: The savings become clear with up to 60% off on glasses, contacts, LASIK and exams.
Lab & Imaging: Access over 1,500 major clinical laboratories, where you can save up to 80%.
Local Deals: Experience savings on restaurants, golf, shopping, family fun, automotive and more.
Travel: The best deals on hotels, condos, flights, cruises, car rentals, and round-trip vacations.
Event Tickets: Save 10% on concerts, sporting events, and theater tickets.
Movie Tickets: Keep cash in your pocket, your favorite films are over 25% off.
Theme Parks: Save up to 50% of price of admission to incredible experiences.
Grocery Coupons: Printable Coupons for incredible savings on everyday purchases.
No-Cost Insurance: Insurance discounts, plus $5,000 AD&D Life Insurance at no cost to you!
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