PAY YOUR BILL

Pay your bill online using your checking account or your VISA, Mastercard, American Express, or Discover card. It’s fast, simple and free! You can even view your current and past bills, payment history, and energy usage graphs. There is no need for a paper bill and you can opt out of paper bills completely if you wish.

Once you have signed up through SmartHub, you will receive an email reminder from Trico each month telling you that a new bill is ready. All you have to do is log in to Trico SmartHub and authorize payment. To sign up, go to Trico SmartHub and set up your account.

AUTOPAY

Avoid late fees, accidental missed due dates, or remembering when your bill is due by paying your bill automatically using your credit card or bank account. On your due date, autopay will automatically draft your balance due, and send you a notification by your preferred method. There are no fees or charges for autopay, and you may enroll or unenroll easily using SmartHub or with our Member Services department.

Learn more about SmartHub by clicking here.

Quick Pay lets you get in, pay your bill and get out. No passwords or logins to remember. Click here to enter Pay Now.

Pay your bill by phone by calling toll-free 1-855-937-1858 and follow the prompts. You will need your Trico Account Number.

Para hablar con un representante en español: Necesitará su número de cuenta de Trico. Llame gratis al 1-855-937-1858.

Mail us directly at:

Trico Electric Cooperative
8600 W. Tangerine Rd.
Marana, AZ 85658

Find MoneyGram at over 40,000 U.S. agent locations inside retailers like Walmart, Albertsons, CVS/pharmacy, ACE Cash Express, and Advance America.

Bring these items with you:

• Cash: enough for your payment and the MoneyGram fee of $1.50
• Your Trico Account Number
• Receive Code: 15580

Complete the MoneyGram ExpressPayment® blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction. (Payment processes may vary depending on your location. Simply ask an associate for help.) Find a MoneyGram location: MoneyGram.com/BillPayLocations

Pay your Trico bill at any Walmart store, customer service desk. Walmart accepts current bills; however, an individual store may refuse to process payments on delinquent bills. You can pay with cash, Walmart money order or a PIN-based debit card. (Sorry, no checks or credit cards.) Walmart assesses a $1.00 fee for 3-day processing and $1.50 fee for next-day processing.

You will be given a receipt. Be sure to take a few moments to verify the information on the receipt, including the last four digits of your account number, the utility paid (e.g., Trico), and the amount paid. Please note: If you’re scheduled for disconnect, you must call Trico with your payment receipt number.

Payments are usually processed within 3-4 business days.

If you can’t make your electric bill payment on time, you may be able to make special payment arrangements with our member services department. The following rules regarding payment arrangements were adopted by the Trico Board of Directors in December of 2003:

• No arrangements on accounts with less than a 12-month history.
• No arrangements on accounts with an inadequate deposit.
• Arrangements are limited to a maximum of two extensions per year.
• A 12-month moratorium is put on future arrangements on accounts with a broken arrangement.
• Trico does not accept personal checks for payment to reconnect services disconnected for nonpayment.

• Service requests for reconnection of electric service due to non-payment will be handled within the hours of 8:00 a.m. and 4:30 p.m., Monday – Friday.
• Calls for restoration of service must be received before 4:30 p.m. for same day service (overtime charges may apply).
• Trico does not accept payment in the field on delinquent accounts. You may pay your bills using any of the payment options Trico offers.
• Service will not be reconnected until payment is credited to your account. The total amount of bill, deposit, and reconnect fee are required prior to restoration of service.
• The member must request reconnection.