COVID-19 ASSISTANCE PROGRAM

 

Trico is committed to helping you, our Members, and the communities we serve as we face the health and economic challenges presented by the COVID-19 pandemic. Click Here to learn more about our assistance program. 

PAY YOUR BILL


WE HAVE A NUMBER OF WAYS TO PAY

For your convenience, Trico has a number of ways that you can pay your bill. To have your bill explained, click here.

TRICO SMARTHUB

Pay your bill online using your checking account or your VISA, Mastercard, American Express, or Discover card. It's fast, simple and free! You can even view your current and past bills, payment history, and energy usage graphs. There is no need for a paper bill and you can opt out of paper bills completely if you wish.

Once you have signed up through SmartHub, you will receive an email reminder from Trico each month telling you that a new bill is ready. All you have to do is log in to Trico SmartHub and authorize payment. To sign up, go to Trico SmartHub and set up your account.

Learn more about SmartHub by clicking here.

PAY NOW

Quick Pay lets you get in, pay your bill and get out. No passwords or logins to remember. Click here to enter Pay Now.

PAY BY PHONE

Pay your bill by phone by calling toll-free 1-866-999-8441 and follow the prompts. You will need your Trico Account Number.

Conexión directa; sólo tiene que seguir las indicaciones. Hacer pagos en su factura. Necesitará su número de cuenta de Trico. Actualice su número de teléfono en nuestros registros. Llame gratis al 1-866-999-8441.

MAIL

Mail us directly at:

Trico Electric Cooperative
8600 W. Tangerine Rd.
Marana, AZ 85658

MONEYGRAM

Find MoneyGram at over 40,000 U.S. agent locations inside retailers like Walmart, Albertsons, CVS/pharmacy, ACE Cash Express, and Advance America.

Bring these items with you:

  • Cash: enough for your payment and the MoneyGram fee of $1.50
  • Your Trico Account Number
  • Receive Code: 15580

Complete the MoneyGram ExpressPayment® blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction. (Payment processes may vary depending on your location. Simply ask an associate for help.) Find a MoneyGram location: MoneyGram.com/BillPayLocations

WALMART

Pay your Trico bill at any Walmart store, customer service desk. Walmart accepts current bills; however, an individual store may refuse to process payments on delinquent bills. You can pay with cash, Walmart money order or a PIN-based debit card. (Sorry, no checks or credit cards.) Walmart assesses a $1.00 fee for 3-day processing and $1.50 fee for next-day processing.

You will be given a receipt. Be sure to take a few moments to verify the information on the receipt, including the last four digits of your account number, the utility paid (e.g., Trico), and the amount paid. Please note: If you're scheduled for disconnect, you must call Trico with your payment receipt number.

Payments are usually processed within 3-4 business days.

PAYMENT ARRANGEMENTS

If you can’t make your electric bill payment on time, you may be able to make special payment arrangements with our member services department. The following rules regarding payment arrangements were adopted by the Trico Board of Directors in December of 2003:

  • No arrangements on accounts with less than a 12-month history.
  • No arrangements on accounts with an inadequate deposit.
  • Arrangements are limited to a maximum of two extensions per year.
  • A 12-month moratorium is put on future arrangements on accounts with a broken arrangement.
  • Trico does not accept personal checks for payment to reconnect services disconnected for nonpayment.

RECONNECTION OF SERVICE

  • Service requests for reconnection of electric service due to non-payment will be handled within the hours of 8:00 a.m. and 4:30 p.m., Monday - Friday.
  • Calls for restoration of service must be received before 4:30 p.m. for same day service (overtime charges may apply).
  • Trico does not accept payment in the field on delinquent accounts. You may pay your bills using any of the payment options Trico offers.
  • Service will not be reconnected until payment is credited to your account. The total amount of bill, deposit, and reconnect fee are required prior to restoration of service.
  • The member must request reconnection.
GET IN TOUCH

FAX: (520) 547-0369

WHERE TO FIND US

Trico Electric Cooperative
8600 W. Tangerine Rd.
Marana, AZ 85658

Opening Hours:
Mon – Fri: 8:00 a.m. – 4:30 p.m.

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