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START YOUR SERVICE

SET UP AN ACCOUNT

Click the link to set up your account using SmartHub or call (520) 744-2944 and speak to Member Accounts. Representatives are available
Monday – Friday 8:00 a.m. – 4:30 p.m.

 

ENROLL IN SMARTHUB

 

Call: (520) 744-2944

MANAGE YOUR ACCOUNT
THROUGH SMARTHUB

With SmartHub, you can pay your bills, view your usage, and report problems all in one place.

 

LOGIN TO SMARTHUB

 

Find out more about SmartHub

FORMS TO BE COMPLETED AS A MEMBER

WHAT MAKES TRICO DIFFERENT?

Unlike investor-owned power companies, Trico is owned by you, our Members.

As a member and owner of Trico, you have a say in how we operate.

  • You elect the Board of Directors which guides all Trico’s business decisions and has a direct impact on the Cooperative’s direction and focus.
  • You can run for a seat on the Board of Directors as well as take part in one of the many Cooperative advisory panels.
  • You share in the financial success of the Cooperative through capital credit allocations.

At Trico, our mission is to provide you with outstanding service. If there is anything we can do to make your experience as a Trico Member better, please let us know. If you have any questions, feel free to contact a Member Services Representative at memberservices@trico.coop, or call (520) 744-2944.

WHAT IS AN ELECTRIC CO-OP?

FREQUENTLY ASKED QUESTIONS

Is there a fee to connect service?

Yes, a $50 Establishment Fee is billed on the first monthly bill.

Can a deposit be billed to my account or broken into payments?

Deposits must be made prior to connecting or transferring service. Payment is required in full. The deposit will be refunded to your Trico account after 12 months of history and no more than two delinquent notices within the past 12 months, If your credit history does not meet the requirement to refund your deposit, it will continue to stay on your account until it can be refunded or applied to your final bill.

How much notice is required to connect or disconnect service?

A minimum two day notice to schedule your order is required. Appointments are not available, work is completed according to the individual Technician’s schedule and work load.

Access to the meter must be provided. Locked gates or animals that prevent the Technician from accessing the meter will result in a return trip and additional $50 field trip fee.

What does Trico need from me to start service?

The name or names of the person(s) that will be responsible for the electric bill.

Physical address, mailing address (if different) and home phone, cell phone and valid email address. Employer, previous address and length of lease, if applicable.

Trico may ask for a social security number, driver’s license number or date of birth to confirm identity of the responsible party and for security purposes.

Trico will require either a letter of credit from your existing electric provider showing a minimum of 24 months of consecutive service and no more than two delinquent/late notices within the most recent 12 months. If your letter of credit does not meet the criteria, you will be required to pay an advanced deposit to equal an average two-month bill for the location you are moving into.