Click the link to set up your account using SmartHub or call (520) 744-2944 and speak to Member Accounts. Representatives are available
Monday – Friday 8:00 a.m. – 4:30 p.m.
With SmartHub, you can pay your bills, view your usage, and report problems all in one place.
Unlike investor-owned power companies, Trico is owned by you, our Members.
As a member and owner of Trico, you have a say in how we operate.
At Trico, our mission is to provide you with outstanding service. If there is anything we can do to make your experience as a Trico Member better, please let us know. If you have any questions, feel free to contact a Member Services Representative at firstname.lastname@example.org, or call (520) 744-2944.
Yes, a $50 Establishment Fee is billed on the first monthly bill.
Deposits must be made prior to connecting or transferring service. Payment is required in full. The deposit will be refunded to your Trico account after 12 months of history and no more than two delinquent notices within the past 12 months, If your credit history does not meet the requirement to refund your deposit, it will continue to stay on your account until it can be refunded or applied to your final bill.
A minimum two day notice to schedule your order is required. Appointments are not available, work is completed according to the individual Technician’s schedule and work load.
Access to the meter must be provided. Locked gates or animals that prevent the Technician from accessing the meter will result in a return trip and additional $50 field trip fee.
The name or names of the person(s) that will be responsible for the electric bill.
Physical address, mailing address (if different) and home phone, cell phone and valid email address. Employer, previous address and length of lease, if applicable.
Trico may ask for a social security number, driver’s license number or date of birth to confirm identity of the responsible party and for security purposes.
Trico will require either a letter of credit from your existing electric provider showing a minimum of 24 months of consecutive service and no more than two delinquent/late notices within the most recent 12 months. If your letter of credit does not meet the criteria, you will be required to pay an advanced deposit to equal an average two-month bill for the location you are moving into.
Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential members.
Mon – Fri: 8:00 AM – 4:30 PM
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