Skip to main content

YOUR BILL EXPLAINED


WHAT YOU WILL RECEIVE FROM US

At Trico, it is important to us that our members fully understand the charges outlined on their bill. The following graphics offer explanations for the bills our customers receive. 

TRICO ELECTRIC BILL EXAMPLE


The following graphic offers explanations for the terms and graphs you’ll find on your monthly Trico Electric bill. Hover over the orange circle for explanations.

Trico Sample Bill

This is the mailing address we have on file. If you need to update your mailing address, fill in the correct information at the bottom of your bill or use our Ebill (Consumer Self Serve) service.

This is the date that your bill was mailed to you.

Name of primary account holder.

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

This is the date that your electric bill is due.

This is the total due on your last bill.

All payments received since your last bill.

The difference between the amount due on the last billing cycle and payments received.

This is the amount due for your current month’s billing not including any balance forward.

This amount includes both the current amount due and balance forward.

This is the address of the location that is receiving service from Trico.

This is the fixed monthly charge for maintaining your electric meter and the wires that bring electrical service to your home or business. It covers the cost of reading the meter, maintaining customer records and all other transactions affecting your account. This charge is incurred even if no electricity is used during the current cycle.

Electricity is measured in kilowatt-hours (kWh) and billed by how many kWh were used during the billing period. This rate includes the cost of generation, transmission and distribution for up to 800 kWh used during this month.

Electricity is measured in kilowatt-hours (kWh) and billed by how many kWh were used during the billing period. This rate includes the cost of generation, transmission and distribution for usage over 800 kWh used during this month.

The Power Cost Adjustor (PCA) is used to adjust your electric bill to reflect increases or decreases in the cost of electricity Trico purchases from its wholesale power supplier for distribution to its members.

The Demand Side Management surcharge is a tariff the Arizona Corporation Commission authorizes utilities to assess to cover the costs associated with energy conservation and efficiency programs.

The Renewable Energy Standard and Tariff surcharge is a tariff the Arizona Corporation Commission authorizes utilities to assess to cover the costs associated with renewable energy programs.

This is the sales tax calculation for your bill.

This amount includes both the current amount due & any balance forward.

This chart shows up to 13 months of history for a quick view of your usage.

This chart shows your usage for the current month and the same month a year ago.

From time to time this box will contain special messages from Trico.

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

This amount includes both the current amount due and any balance forward.

This is the address of Trico’s bill remittance center. Please mail your payments here.

Your primary contact number.

This average does not include tax and the Renewable Energy Surcharge.

Your rate description.

This sum is the Present Read minus the Previous Read.

NET METERING BILL EXAMPLE


The following graphic offers explanations for the terms and graphs you’ll find on your monthly Net Metering bill. Hover over the orange circle for explanations.

Trico Sample Bill

Mailing Address

This is the mailing address we have on file. If you need to update your mailing address, fill in the correct information at the bottom of your bill or use our Ebill (Consumer Self Serve) service.

Statement Date

This is the date that your bill was mailed to you.

Name

Name of primary account holder.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Payment Date

This is the date that your electric bill is due.

Previous Balance

This is the total due on your last bill.

Payment Received

All payments received since your last bill.

Balance Forward

The difference between the amount due on the last billing cycle and payments received.

Total Amount Due

This amount includes both the current amount due and balance forward.

Service Address

This is the address of the location that is receiving service from Trico.

Sales Tax

This is the sales tax calculation for your bill.

Fixed Monthly Charge

Fixed Monthly Charge is incurred even if no electricity is purchased from Trico during current usage cycle. Standard fee applied to all active member accounts

Net Metering Monthly Charge

Incremental costs for the increased meter data (two meters) for Solar accounts.

Total Amount Due

This amount includes both the current amount due & any balance forward.

Message Box

From time to time this box will contain special messages from Trico.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Total Due

This amount includes both the current amount due and any balance forward.

Trico Billing Address

This is the address of Trico’s bill remittance center. Please mail your payments here.

Primary Contact Number

Your primary contact number.

Average Daily Cost

This average does not include tax and the Renewable Energy Surcharge.

We Delivered

Energy purchased from Trico at night or during the day when system is not generating enough energy for home’s needs

We Received

Energy sent to Trico during day when system is generating morethan home is needing at a point in time

Residential Service

Net difference of what “We Delivered” and “We Received”

Your System Generated

Total system generation, does not affect billing calculation

Previous Bank Balance

Banked kWh carried over from last billing cycle

kWh balance

kWh added or subtracted from bank for current billing statement

Current Balance

Banked kWh to be carried to next billing cycle. 

DG ENERGY EXPORT BILL EXAMPLE


The following graphic offers explanations for the terms and graphs you’ll find on your monthly DG Energy Export bill. Hover over the orange circle for explanations.

Trico Sample Bill

Mailing Address

This is the mailing address we have on file. If you need to update your mailing address, fill in the correct information at the bottom of your bill or use our Ebill (Consumer Self Serve) service.

Statement Date

This is the date that your bill was mailed to you.

Name

Name of primary account holder.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Payment Date

This is the date that your electric bill is due.

Previous Balance

This is the total due on your last bill.

Payment Received

All payments received since your last bill.

Balance Forward

The difference between the amount due on the last billing cycle and payments received.

Total Amount Due

This amount includes both the current amount due and balance forward.

Service Address

This is the address of the location that is receiving service from Trico.

DG Energy Export kWh

Export credit for kWh received from excess solar generation and the export credit amount.

Fixed Monthly Charge

Charge is incurred even if no electricity is purchased from Trico. Standard fee applied to all active member accounts.

Total Amount Due

This amount includes both the current amount due & any balance forward.

Message Box

From time to time this box will contain special messages from Trico.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Total Due

This amount includes both the current amount due and any balance forward.

Trico Billing Address

This is the address of Trico’s bill remittance center. Please mail your payments here.

Primary Contact Number

Your primary contact number.

Monthly Data Cost

Incremental costs for the increased meter data (two meters) collection for Solar accounts.

Residential Service

Energy purchased from Trico at night or during the day when system is not generating enough energy for home’s needs.

We Received DG Energy Export20

Energy sold to Trico during the day when system is generating more than energy consumed in the home at a point in time (NOT total generation). Associated number is the applicable DGEE Tariff year. i.e. 20 is the 2020 tariff year.

Your System Generated

Total system generation, does not affect billing calculation.

Energy Usage Comparison

Overview of meter data for complete billing cycle

EV TIME-OF-USE DG ENERGY EXPORT BILL EXAMPLE


The following graphic offers explanations for the terms  you’ll find on your monthly EV Time-of-Use DG Energy Export bill. Hover over the orange circle for explanations.

Trico Sample Bill

Mailing Address

This is the mailing address we have on file. If you need to update your mailing address, fill in the correct information at the bottom of your bill or use our Ebill (Consumer Self Serve) service.

Statement Date

This is the date that your bill was mailed to you.

Name

Name of primary account holder.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Payment Date

This is the date that your electric bill is due.

Previous Balance

This is the total due on your last bill.

Payment Received

All payments received since your last bill.

Balance Forward

The difference between the amount due on the last billing cycle and payments received.

Total Amount Due

This amount includes both the current amount due and balance forward.

Service Address

This is the address of the location that is receiving service from Trico.

EV Credit kWh

Total kWh credited for EV charging. Maximum of 400 kWh/$21.08.

DG Energy Export kWh

Export credit for kWh received from excess solar generation and the export credit amount.

Fixed Monthly Charge

Charge is incurred even if no electricity is purchased from Trico. Standard fee applied to all active member accounts.

Total Amount Due

This amount includes both the current amount due & any balance forward.

Message Box

From time to time this box will contain special messages from Trico.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Total Due

This amount includes both the current amount due and any balance forward.

Trico Billing Address

This is the address of Trico’s bill remittance center. Please mail your payments here.

Primary Contact Number

Your primary contact number.

Monthly Data Cost

Incremental costs for the increased meter data (two meters) collection for Solar accounts.

Residential Information Only

Your kWh usage outside of the 10:00 PM to 5:00 AM EV charging period.

Residential Total Usage

Your total kWh usage including the kWh purchased outside of the 10:00 PM to 5:00 AM EV charging period and the kWh used during the specified charging period.

Residential EV Credit

Total kWh used during the specified charging period of 10:00 PM to 5:00 AM.

We Received DG Energy Export

Energy sold to Trico during the day when system is generating more than energy consumed in the home at a point in time (NOT total generation). Associated number is the applicable DGEE Tariff year. i.e. 20 is the 2020 tariff year.

Your System Generated

Total system generation, does not affect billing calculation.

Energy Usage Comparison

Overview of meter data for complete billing cycle

EV TIME-OF-USE RESIDENTIAL BILL EXAMPLE


The following graphic offers explanations for the terms  you’ll find on your monthly EV Time-of-Use Residential bill. Hover over the orange circle for explanations.

Trico Sample Bill

Mailing Address

This is the mailing address we have on file. If you need to update your mailing address, fill in the correct information at the bottom of your bill or use our Ebill (Consumer Self Serve) service.

Statement Date

This is the date that your bill was mailed to you.

Name

Name of primary account holder.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Payment Date

This is the date that your electric bill is due.

Previous Balance

This is the total due on your last bill.

Payment Received

All payments received since your last bill.

Balance Forward

The difference between the amount due on the last billing cycle and payments received.

Total Amount Due

This amount includes both the current amount due and balance forward.

Service Address

This is the address of the location that is receiving service from Trico.

EV Credit kWh

Total kWh credited for EV charging. Maximum of 400 kWh/$21.08.

Fixed Monthly Charge

Charge is incurred even if no electricity is purchased from Trico. Standard fee applied to all active member accounts.

Total Amount Due

This amount includes both the current amount due & any balance forward.

Message Box

From time to time this box will contain special messages from Trico.

Account Number

A unique number that identifies the specific account set up under your membership number for the meter being tracked by this bill.

Total Due

This amount includes both the current amount due and any balance forward.

Trico Billing Address

This is the address of Trico’s bill remittance center. Please mail your payments here.

Primary Contact Number

Your primary contact number.

Residential Information Only

Your kWh usage outside of the 10:00 PM to 5:00 AM EV charging period.

Residential Total Usage

Your total kWh usage including the kWh purchased outside of the 10:00 PM to 5:00 AM EV charging period and the kWh used during the specified charging period.

Residential EV Credit

Total kWh used during the specified charging period of 10:00 PM to 5:00 AM.

Energy Usage Comparison

Overview of meter data for complete billing cycle