ABOUT METER MAINTENANCE
Technology is ever changing; think about your cell phone and its constant upgrades. Because meter technology has changed significantly and some of our meters are no longer supported by the manufacturer, Trico, with the help of Compass Metering Solutions, will replace all of our Members’ meters over the next year. Now consider Trico, with over 45,000 meters, and how meter technology has improved over the last 15 years – that’s how long our current automated meters have been in place.
WHAT SHOULD I EXPECT?
Prior to a meter technician coming to change your meter, you will receive an automated phone call or an email message through Trico’s SmartHub system letting you know that we will be in your neighborhood. If you have questions, please contact Trico Member Services at 520-744-2944 ext. 1529 or by email at TricoMetering@trico.coop When we arrive, we will knock on your door to let you know that we are there to install your new meter. We will change your meter and leave a note on your door indicating that the job has been completed. You do not need to be home. It’s that simple!