SmartHub users can text OUT to 768482
Report power outages, trouble calls or emergencies 24 hours a day at (520) 744-2944. If you call on weekends or after 4:30 p.m. on weekdays, choose option '2' to be connected to our night dispatcher. SmartHub Mobile users can report an outage directly from their phone.
Use our online Outage Map to see if your area is experiencing an outage. You can use the Outage Map rather than wait in a telephone queue to speak to a member service representative about their power outage. You can also use SmartHub to check on your service status.