Trico is committed to helping you, our Members, and the communities we serve as we face the health and economic challenges presented by the COVID-19 pandemic.
In partnership with The Trico Foundation and The Trico Charitable Trust, we have adopted a COVID-19 Assistance Program that will provide bill credits and payment extensions to qualifying members who are negatively impacted by the emergency.
Program funds will be distributed through:
(520) 724-2667
Calls taken 8:30 a.m.–10:30 a.m. Monday–Friday
The application can be completed online at www.tucsonaz.gov/utilitybillshelp.
(520) 882-0018
Calls are taken all day from 8 a.m.–5 p.m., Monday–Friday. (This schedule is only during the COVID-19 Pandemic).
Also, Rental applications are available to pick up at office with instructions; application must contain copies of all documents when completed and returned to the office, client will be contacted.
Must have all documentation prior to appointment (faxed/scanned or dropped off.)
Clients will be called prior to appointment.
Utility Assistance (520) 883-5383, ext. 121
Visit our drop in center at 811 South 6th Avenue from 9 a.m.–12:30 p.m. Monday, Wednesday, Thursday or Friday to meet with the housing specialist or call (520) 883-5383, ext. 121, to leave a message for call back from housing specialist. (This number is only during the COVID-19 Pandemic).
Rental Assistance (520) 395-6420
Call the rental line the first business day of the month. You will receive a call back within 48 hours.
Utility Assistance (520) 770-2506
Appointments set weekly
Live calls only between 1 p.m.–4 p.m.
Must have all documentation prior to appointment
Rental Assistance (520) 741-4397
Call for pre-screen and appointment, leave message, first-come, first-served
Must have all documentation prior to appointment
(520) 792-1111
Appointment intake on a weekly basis (in person and by phone)
Call Mondays from 8:30 a.m.–12 p.m. and 1–4 p.m.
Must have required documentation ready on appointment day
(520) 297-6049
Rental assistance provided only for clients who are past due for rent
Intake calls and online requests from 9 a.m.–1 p.m. Monday–Thursday
Must have required documentation ready prior to appointment
(520) 387-3570 (Ajo area only)
Appointment intake as needed
Call 9 a.m.–4 p.m. Monday–Friday
Must have required documentation ready prior to appointment
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