After providing over $400,000 in bill-credit aid to Trico Members, Trico’s COVID Assistance Program has ended. Trico will continue to provide assistance to our Members through donations to Wildfire (formerly Arizona Community Action Association) and their partner agencies. For questions about your bill or to discuss payment options, contact Trico Member Services at (520) 744-2944.
(520) 724-2667
Calls taken 8:30 a.m.–10:30 a.m. Monday–Friday
The application can be completed online at www.tucsonaz.gov/utilitybillshelp.
(520) 882-0018
Calls are taken all day from 8 a.m.–5 p.m., Monday–Friday. (This schedule is only during the COVID-19 Pandemic).
Also, Rental applications are available to pick up at office with instructions; application must contain copies of all documents when completed and returned to the office, client will be contacted.
Must have all documentation prior to appointment (faxed/scanned or dropped off.)
Clients will be called prior to appointment.
Utility Assistance (520) 883-5383, ext. 121
Visit our drop in center at 811 South 6th Avenue from 9 a.m.–12:30 p.m. Monday, Wednesday, Thursday or Friday to meet with the housing specialist or call (520) 883-5383, ext. 121, to leave a message for call back from housing specialist. (This number is only during the COVID-19 Pandemic).
Rental Assistance (520) 395-6420
Call the rental line the first business day of the month. You will receive a call back within 48 hours.
Utility Assistance (520) 770-2506
Appointments set weekly
Live calls only between 1 p.m.–4 p.m.
Must have all documentation prior to appointment
Rental Assistance (520) 741-4397
Call for pre-screen and appointment, leave message, first-come, first-served
Must have all documentation prior to appointment
(520) 792-1111
Appointment intake on a weekly basis (in person and by phone)
Call Mondays from 8:30 a.m.–12 p.m. and 1–4 p.m.
Must have required documentation ready on appointment day
(520) 297-6049
Rental assistance provided only for clients who are past due for rent
Intake calls and online requests from 9 a.m.–1 p.m. Monday–Thursday
Must have required documentation ready prior to appointment
(520) 387-3570 (Ajo area only)
Appointment intake as needed
Call 9 a.m.–4 p.m. Monday–Friday
Must have required documentation ready prior to appointment
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