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Bi-Lingual - Member Account Representative I
Opens: Friday, November 2, 2018 – November 16, 2018
Initial Review: Friday, November 9, 2018
Hourly Wage: $22.98 - $24.77
Job Purpose: The Member Account Representative I position works in a high performance, customer-focused team environment and is responsible for a number of customer-oriented tasks in a call center environment. These responsibilities include responding to member open/close requests, member inquiries, and requests for account information, negotiating collections arrangements, coordinating service requests, determining the most effective resolution to customer issues and maintaining customer accounts.
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Trico Electric Cooperative, Inc. is an Equal Opportunity Provider and Employer
EOPE / M / F / VET / DISABLED and a Drug Free Workplace
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Reasonable Accommodation Requests
EEO is the Law
The law requires Trico Electric Cooperative, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: EEO is the Law and EEO is the Law Supplement.
Pay Transparency Non-Discrimination
Trico Electric Cooperative, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.
Health & Wellness
- Employee Assistance Program
- Wellness Program
- Fitness Center
- On-Site Biometric Screenings
- On-Site Flu Shots
- Pension Plan
- Life Insurance
- Long-term Disability
- Business Travel Insurance
- Supplemental Insurances
- Flexible Spending Accounts
- Sick Leave
- Tuition Reimbursement
- Training Opportunities
- Apprentice Programs
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
U.S. Department of Agriculture,
Office of the Assistant Secretary for Civil Rights,
1400 Independence Avenue, SW,
Washington, D.C. 20250-9410
(202) 690-7442; or
USDA is an equal opportunity provider, employer, and lender.
As a Federal Contractor, Trico Electric Cooperative, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information, please click on the following link: E-Verify.
Additional Federal Employment Laws