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What really happens when the lights go out

July 1, 2024

Ever wondered how power gets restored after an outage? Let’s take a closer look at what happens behind the scenes:

  1. Teamwork: From frontline representatives to field operatives, everyone works together to get the power restored as quickly and safely as possible.
  2. Assessment: Each time the power goes out, crews take a good look to see what’s broken and figure out the best way to fix it.
  3. Safety First: Safety is always the top priority. Crews make sure to watch out for anything that could cause harm.
  4. Understanding Flickering Lights: Flickering lights indicate that our equipment is working to prevent bigger problems.
  5. Being Prepared: If you rely on power for life support purposes, you must have a backup plan in case the power stays out longer than expected. We encourage Members to complete our Life-Sustaining Equipment Form, which is available on our website at
  6. Working Together: Our portion of the power grid is connected to other electric utilities, so we maintain positive relationships with other power providers to get things back to normal as quickly as possible.

Restoring power is a group effort aimed at your safety and keeping your electricity running smoothly. We’re dedicated to doing our best for you. So, when the lights go out, rest assured we’re diligently working to restore your power and provide you with uninterrupted service.