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CEO Column: Innovating for Our Members


Innovating for Our Members

January 1, 2024

Since Trico was formed over 75 years ago, we have been focused on using technology, creativity, and hard work to improve the lives of our Members. From those early days to now, Trico employees have shared a commitment to providing Members with innovative energy solutions. Back then it was bringing power to areas that never had electricity before; now it includes adding cost-effective, sustainable resources, and in the coming years it will include programs to empower our Members to design their service to meet their unique needs.

Innovation is one of Trico’s core values, and something we talk about every day. We are always striving to improve the cooperative and better serve our Members. As we look forward to 2024, I want to share a few of the ways Trico is innovating to build a more resilient and reliable grid, and meet our Members needs.

The Grid of the Future

Trico is enhancing its reliability by replacing existing Oil Circuit Reclosers (OCRs) with Automated Vacuum Reclosers (AVRs). In the coming years, Trico will replace 96 OCRs with AVRs to improve the system’s capacity, reliability, and resilience. Reclosers are high-voltage switches designed to automatically address disturbances on the grid. If a problem is temporary and resolves quickly, the recloser automatically resets itself and restores power, without a need for manual intervention. Installing AVRs will reduce maintenance requirements, give grid operators greater visibility and control of the system, and allow Trico to set up protection profiles to reduce the frequency and length of outages.

Power Supply

Innovation on power supply is all about balance. Trico is continuing to add solar generation and battery storage, supporting Members who choose to install solar at their homes and businesses, and working with our generation partners to invest in new efficient natural gas technology. The goal of this diverse portfolio is to provide reliable, cost-effective, and sustainable service to our Members.

In early 2024, Trico will complete installation of a 10MW Battery Energy Storage System (BESS) at Trico’s Sahuarita Substation. The Sahuarita BESS will be able to power around 2,500 homes for about four hours. The BESS will allow Trico to buy and store energy when wholesale prices are low, which will help Trico avoid expensive market purchases and save money for all Members.

Stay tuned for future updates on additional power supply projects that will be completed or started in 2024. Throughout the year we will be sharing details on several projects that will help Trico meet our goal of reducing emissions by 50% by 2032, while ensuring reliable service and affordable prices.

Rate Options

Trico is working to develop a variety of rate options that will provide our Members with choice, and empower Members to better manage their energy usage. The new rates will include additional options for Members with electric vehicles, options for those who want to serve their load with more renewable energy, and other options to help Members tailor their service to match their lifestyle.

The New Year brings hope, opportunities, and new challenges, and Trico is ready to take on the year with a spirit of service and innovation. As always, we are thankful for the opportunity to serve you, our Members. Happy New Year from Trico!


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Apprentice Lineworkers Participate in State Rodeo


Apprentice Lineworkers show off their skills at the state rodeo

January 1, 2024

Congratulations to our Apprentice Lineworkers Anthony Anaya, Colby Brown, Conor Garcia, Tyler Hornung, Martin Mares, Troy Mead and Matt Ward for their effort at the Arizona Lineworkers Rodeo hosted by Sulphur Springs Valley Electric Cooperative (SSVEC) November 7–8 in Benson.

The competition put 43 lineworkers through a series of challenges, beginning with a written test assessing their knowledge before heading outdoors. The hurt-man rescue drill is designed to emulate an on-site emergency where a lineworker lowers a fellow lineworker, a victim played by a life-size dummy.

There’s a technical obstacle course, a mystery event, and two team events, to install an overhead secondary, and cross‑arm change‑out. All events are designed to reinforce fundamental skills, safety, and challenge the resourcefulness of each apprentice.

Tyler finished third overall in individual events. Colby had the fastest time in the Mystery Event and placed fourth in the Obstacle Course. Conor and Colby finished third and fourth respectively in the Hurt-Man Rescue. Team Trico also placed well in the team events.

“The State Rodeo this year was great,” Martin said. “Having all seven apprentices there was a huge help, from helping each other out on events, letting each other know what to look for on the mystery event and having them there cheering each other on was a great experience.”

Martin’s favorite event was hurt-man rescue. “Having this event in the rodeo makes us work on our climbing and perfecting our rescue also,” he said. 

We are proud to see our Apprentice Lineworkers’ commitment to safety, learning and serving our Members. Great work, team Trico!

Hector Acuna of The Herald Review contributed to this story.

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Member Appreciation Event Thank You!


Thank you for attending our appreciation event at Marana Pumpkin Patch

December 1, 2023

We want to thank the record number of Members who attended our Member Appreciation Event on October 25 at the Marana Pumpkin Patch.

“What a great family community event,” Jessica Foster shared on Trico’s Facebook page. “I saw so many friends. It was awesome getting to visit and catch up.”

We also want to thank the Marana Pumpkin Patch for providing a great venue for our Members to enjoy the holiday season. Admission to the pumpkin patch included pumpkins, corn maze, rides, games, petting zoo, diesel train and more.

Jenn Folino said that this was her family’s first time going to the Marana Pumpkin Patch and they had a great time. “It’s so awesome Trico does this for Members. Thank you for the experience!”

“Thank you to all the Trico employees who sacrificed their night so that we could enjoy ours. We appreciate you and thought it was a very nice event,” Dan Carsons said.

“I hope we can do this again next year. What a great gift to your Members. Thank you Trico!” Kimberly Morey said.

Thank you for being a Member and we hope to see you at a future community event.


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Trico Cares About Community


Trico Cares About Our Community

November 1, 2023

Concern for Community is one of the seven cooperative principles that Trico lives by. Trico sponsors many community events and attends events when feasible. We enjoy engaging with our Members and educating them about the benefits of being a Member.

Recently, Trico staff attended community festivals in Arivaca and Three Points. We also shared strategies to improve home energy efficiency at the Citizens for Picture Rocks Monthly Meeting.

Our employees also volunteer at the Sahuarita Food Bank and throughout the community. On September 9, Trico employees and their families participated in the 9/11 National Day of Service in Marana. Our team helped clean up the Heritage River Park.

We look forward to seeing you at a future community event.


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Trico Awards $35,000 in POWER Grants to Local Nonprofits

In June, five non-profit organizations received a total of $35,000 in grants from the Trico Electric Charitable Trust, which is funded through Operation Round Up. The grants are part of Trico’s POWER Grants program and are awarded twice a year to charities throughout southern Arizona.

Receiving grants of $9,000 each were the Community Food Bank of Southern Arizona (Amado) and Sahuarita Food Bank & Community Resource Center. Receiving a grant of $8,000 was Borderlands Produce Rescue. Arivaca Fire District Auxiliary received a $7,000 grant. Receiving a $2,000 grant was Mt. Lemmon Firefighters Foundation.

“We’re grateful to receive a Trico POWER Grant to be given to the Arivaca Fire District to purchase new fire hoses. With this grant, we will have enough hose to be able to work a fire and then put the trucks back in service immediately,” said Fire Chief Tangye Beckham.

Since 2008, the POWER Grant program has awarded $805,000 in grants. Learn more a www.trico.coop/power-grants.

“As a cooperative, Trico is dedicated to serving its Members and our community. We have been a part of these communities for over 75 years, and our POWER Grants program is one of the many ways we help to make a positive difference,” said Brian Heithoff, Trico CEO/General Manager.

The Trico Electric Charitable Trust is funded through Operation Round Up (ORU), a program that allows Members to round up their electric bill to the next whole dollar. Those extra cents are used to assist community organizations, schools, veteran’s groups, first responders, and food banks. For more information, visit www.trico.coop/operation-round-up.

Trico helps bring power to the Navajo Nation

Concern for Community and Cooperation Among Cooperatives are two of seven principles that cooperatives like Trico pursue. In June, Trico employees Bryan English, Joe Tsethlikai, Tyler Hornung and Conor Garcia spent a week in Chinle, Ariz. – near Canyon de Chelly National Monument – to bring power to the community as part of the Light Up Navajo program.

Trico is the first cooperative in the state of Arizona to participate in the mutual-aid program that began in 2019 to extend electricity to homes without power. According to the American Public Power Association, of the approximately 55,000 homes on the Navajo Nation, nearly 14,000 still do not have electricity. They represent 75% of all U.S. households without power.

Tsethlikai, who is a descendant of the Zuni people, said it is unthinkable that in 2023 there are people in the United States without electricity.

“Being half-native, I’m glad I got the opportunity to help them,” he said. “They need all the help they can get. It’s going to be a long process. At the rate they’re going, it will take 30 years for everyone to get power. Until they have electricity, they don’t have access to basic necessities that we take for granted, such as water, ice to keep their food cold, telephones, internet, or indoor plumbing.”

The working conditions in Chinle weren’t great. The temperature was in the 90s. The wind was 40-50 miles per hour. The elevation is around 7,000 feet.

“It was a wonderful experience,” said Tsethlikai, a Journeyman Lineman at Trico for 16 years. “It was a lot of work, but it was rewarding. After meeting the people and seeing what a life-changing experience it is for them, it was all worth it. It was an eye opener for me. My family on the (Zuni) reservation has electricity and water. It was sad, but I was happy to be there. I don’t look at it as charity. It’s the right thing to do.”

It was a great learning experience for Hornung and Garcia, who are apprentice linemen. All four men said they wished they could have done more. During their week in Chinle, they installed four meters. There was also a crew from Alabama working in another part of town.

“I hope more utilities continue to help,” said English, who has been a Journeyman Lineman at Trico for eight years. “It was a good experience. I wish we could have done more. Maybe next year we can stay longer.”

New Electric Vehicle Time-of-Use Rate

Trico is proud to offer a new voluntary Electric Vehicle Time-of-Use Rate (EV TOU Rate) for eligible Trico Members who own electric vehicles (EVs). This rate is designed to help meet the growing demand for EVs among Trico Members, reduce strain on the system during peak hours, and lower costs for Trico’s overall membership.

Trico Members who sign up for the EV TOU Rate will receive a 45 percent rate reduction when charging their EVs between the hours of 10:00 p.m. and 5:00 a.m. up to 400 kWh of energy. This experimental rate is available to the first 1,000 Trico Members who sign up. By offering this rate, Trico will be better able to understand Members’ EV usage and determine how many EVs are in Trico’s service area. This information will then help develop future EV programs at Trico as we work to better serve EV demand and Members’ needs.

As a not-for-profit cooperative, Trico’s focus is on meeting the needs of all Members and putting Members’ interests first. By encouraging Members with EVs to charge during non-peak hours when energy supplies are high and costs are low, Trico can control costs and efficiently use the entire system, which benefits all Members, even those who do not own EVs.

“EVs offer a significant opportunity for electric cooperatives, and Trico has been planning for an increase in EV adoption. Trico is committed to providing its Members with sustainable and cost-effective energy solutions, and that means our EV strategy starts with our Members,” said Brian Heithoff, Trico CEO and General Manager.

To learn more about the EV TOU Rate and for additional EV information, visit www.trico.coop/electric-vehicles.

CEO Column: Monsoon storm safety

Last month, I talked about monsoon storms and how Trico works year-round to ensure you continue receiving reliable power. As the monsoon season rolls in with its powerful storms and heavy rains, it’s essential to prioritize safety and be prepared for potential hazards.

Our safety motto at Trico is Safety Matters and Concern for Community is a principle we live by every day. Trico has an employee Safety Committee that meets every month to discuss safety topics and develop programs to help protect employees, our Members, and the communities we serve. This month the Safety Committee suggested that we remind Members of the dangers of downed power lines and provide storm safety advice to help our Members and their families avoid risks.

To ensure your well-being and that of others, it is crucial to understand the dangers associated with downed power lines and learn how to avoid them.

Here are some essential tips to stay safe during monsoon storms and protect yourself from downed power lines.

  • Make sure to fully charge all cellphones, laptops and devices so you have maximum power in the event of a power outage. Set aside basic household items you will need, including flashlights, batteries, a manual can opener and portable, battery-powered radio or TV.
  • In the event of an outage, turn off appliances, TVs, computers and other sensitive electronics. This will help avert damage from a power surge and will also help prevent overloading the circuits during power restoration. Keep one light on so you will know when power is restored.
  • During thunderstorms, avoid electrical equipment and land-based telephones. Keep away from windows.
  • After the storm, avoid downed power lines and walking through flooded areas where power lines could be submerged. Power lines could be submerged and still live with electricity. Report any downed lines you see to Trico by calling 520-744-2944 immediately. Allow ample room for our crews to safely perform their jobs – including on your property.

Stay informed by signing up for Trico’s Outage Notifications through our SmartHub app or on our website at www.trico.coop/outages. You can report an outage from SmartHub or by texting “OUT” to 855-937-1858.

You have the power to save money and energy in your own home this summer

Summer means hotter temperatures. We expect the energy market in the West to be tight. There may be times when we ask our Members to voluntarily conserve electricity during peak times – 3 p.m. to 8 p.m.

This is not meant to be a hardship. Energy conservation can be as simple as turning off lights or appliances when you do not need them.

Here are ways you can conserve energy:

  • Take advantage of air circulation from ceiling fans. Circulating the air in a room can make a major difference in comfort while limiting energy use. In the summer, use the switch on your fan to rotate the blades counterclockwise and push cool air down.
  • Run large appliances such as the washer, dryer and dishwasher after 8 p.m. or early in the morning. Running these appliances at cooler hours saves the air conditioning from working as hard. Wash clothes with cold water, which can cut one load’s energy use by more than half.
  • Keep window coverings closed during the day to block the sun’s heat. Consider adding solar screens or window tinting.
  • Improve/replace weather stripping around doors and windows. A combination of proper insulation, energy-efficient windows and doors, shading, and ventilation will usually keep homes cool with a minimum of energy use.
  • Turn off lights and unplug unused appliances, such as coffee makers, game consoles, cellphone chargers and TVs – which still draw some power while turned off or in standby mode.
  • The less water you use, the less energy you use. Check your toilet for leaks by putting a few drops of food coloring in the tank. If the color appears in the bowl without flushing, your toilet has a leak. Also, fix leaky showerheads and faucets. A leaky faucet that drips at the rate of one drip per second can waste more than 3,000 gallons of water per year. Faucet and shower aerators are inexpensive devices that reduce the amount of water flow.
  • Replace old appliances with new energy efficient appliances. If your refrigerator or dishwasher is more than 10 years old, the money you can save on energy use for a new appliance could pay for itself in just a few years.

With just a few small changes, you can relax in comfort this summer while saving money. For more energy saving tips, visit www.trico.coop/sustainable-energy/home-energy-savings.

Preparing for Summer & Monsoons

Providing year-round reliable power to our Members is a top priority for Trico, and we are constantly working to improve and serve you better. One way that we strive to improve is by devoting a lot of time to planning and preparing for the things we can expect and the unexpected.

In Southern Arizona it is a safe bet that summer will be hot, and we work hard to plan and prepare for summer power needs years in advance. Monsoons are more difficult to predict. We know they will come, but we don’t know where the strongest winds, heaviest rain, or most intense lightning will strike. With summer storm season upon us, I thought it would be a good time to tell you about a few measures we are taking to ensure you continue receiving the reliable power you depend on.

Every year Trico’s employees work together to plan for summer storms and that includes a meeting that brings together every department to confirm everyone knows their role. We discuss how we will respond to storm damage, how we will communicate with Members, what materials and supplies we will need for the summer, and how to keep our employees and Members safe. Every year we try to learn from the prior year and get better.

The result is, Trico is ready for storm season. If we experience any power outages or damage to the system, our crews will be ready to make repairs as soon as conditions are safe, our warehouse will be ready to provide the materials needed, and our communications team will be ready to get the latest news out to Members.

Even with the challenge of continued supply chain shortages, Trico has a stock of poles, transformers, and other equipment, and we have coordinated with suppliers in case we need additional materials. We may not know exactly where Monsoons will hit, but we track detailed weather forecasts, and use the information we do have to be prepared.

We also encourage our Members to be prepared for summer storms, with information on social media, our website, the LiveWire, and at community meetings. Here are a few storm safety tips to help you prepare:

  • If you experience a power outage, remember to check our outage map at
  • trico.coop/outages for the latest updates.
  • High winds may bring power lines down. If you encounter downed lines while driving, turn around. Lines may still be energized. Never drive near or over them.
  • Heavy storms and rainfall have the potential to create flash floods. If you encounter standing water while driving, turn around and find a safer route.
  • Make sure your cellphone, devices, and portable power banks are charged and ready to go.

Stay informed by following us on social media at facebook.com/TricoElectricAZ, instagram.com/TricoElectricAZ and twitter.com/TricoElectricAZ.

Green Valley Substation Rebuild

It took a team effort to rebuild the Green Valley Substation

Built in 1973, the Green Valley Substation (Green Valley Sub) needed an upgrade. So, in May 2022, Trico hired the firm TOR Engineering to come up with a plan for the rebuilding of the Green Valley Sub.

“Given the age of the substation, its limitations and the fact that we just finished rebuilding the 69 kV transmission line from the Bicknell Substation to Green Valley, it made sense to rebuild it,” said Roger Patnode, the Project Lead.

A decision was made to rebuild the whole substation.

“Starting with the Three Points Substation, we came up with a standard way of designing the 25 kV side of the substations,” Patnode said. “We’re using the same design for the new Adonis Substation and when we rebuild the Marana Substation.”

Like the SaddleBrooke Substation, Trico controls the 69 kV transmission line into the Green Valley Sub. At our other substations, Arizona Electric Power Cooperative Association (AEPCO) handles the 69 kV transmission line.

“At Green Valley, we designed the 69 kV side with a ring bus,” he said. “It provides us with more flexibility for expansion in the future.”

A ring bus configuration is an extension of the sectionalized bus arrangement and is accomplished by interconnecting the two open ends of the buses through another sectionalizing breaker. This results in a closed loop or ring with each bus section protected by a circuit breaker.

The rebuild was done in two phases. In July 2022, Trico started rebuilding the 25 kV side of the substation, south of the existing substation. The Green Valley Sub remained energized during this phase. In November 2022, the old substation was deenergized and demolished and the new 69 kV side was built during this phase.

“We picked up the Green Valley Sub circuits from Bicknell,” Patnode said. “We were able do it because loads are low in the winter.”

The Green Valley Sub was reenergized by May 2, 2023, just in time for summer. Patnode said a lot of work from different departments went into the rebuilding of the Green Valley Sub.

“It was a joint effort,” he said. “It starts with engineering. Then procurement – acquiring the needed equipment and materials. Operations and the Substation and Meter Technicians were also involved in the project. Kudos to everybody who worked on the project.”

Patnode said the two new 20 MVA transformers should last at least 30 years.

“The original transformer was 50 years old and still working when it was retired,” he said.

Batteries are now operational at Avion Solar

The Avion Solar Facility has been providing Trico with clean energy since 2018, and now we have added battery energy storage to the system.

On May 9, 2023, Trico held a ribbon‑cutting ceremony at Avion, attended by representatives from the Town of Marana, the Marana Chamber of Commerce, Torch Clean Energy and Solv Energy. The Town of Marana Mayor Ed Honea, Sarah Born from Torch and Trico CEO & GM Brian Heithoff gave speeches about the battery energy storage system and what it means to Trico’s Members and the Town of Marana.

“It’s an honor to be here and see how innovative Trico is with what they do in the community,” Mayor Honea said. “The batteries are really important because they provide service for us in times of emergency.”

The annual energy output of the Avion solar system is over 30,000 MWh per year, which is enough to power approximately 3,000 average residential homes. The 15 MW/30 MWh battery system matches the Chirreon Solar and Battery Storage Facility. The batteries can power about 4,000 homes for two hours.

“This will not only help us to provide some resilience but more importantly help us to save money when we discharge the battery over the most expensive part of the day so just another way Trico is looking out for its Members’ best interest,” Eric Hawkins said.

“The cornerstone of our plan is to have a balanced portfolio, so we intend to invest more in battery and solar while continuing to work with our partners to invest in new efficient natural gas technology,” Mr. Heithoff said. “The whole portfolio we put together is working together to ensure that we provide reliable service to our Members.

“(Avion) is tied for the largest battery installation of any cooperative in Arizona, and we are tied with ourselves for the Chirreon and Avion Solar sites. We are proud of that.”

Avion Solar & Battery Facts

Here are some facts about the project:

Solar Commissioned: December 14, 2018

System: 10 MW Single-axis tracking

Number of panels: 40,716 solar photovoltaic modules

Annual energy output: Over 30,000 MWh annually, which is enough to power approximately 3,000 average residential homes.

Battery System: 15 MW/30 MWh. The batteries can power about 4,000 homes for two hours.

Renewable Energy: About 33 percent of Trico’s retail sales come from renewable resources.