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Safety & Outages

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Outages caused by lightning strikes

Despite Trico's use of lightning-protection devices, lightning strikes our equipment often, particularly in areas with few trees. Lightning strikes can cause an immediate outage or damage that may cause an outage later. Lightning storms strike most frequently during our summer months.

Trico continually looks for ways to upgrade our equipment and increase service reliability. However there will be times that the power goes off.

What to Do If the Electricity Goes Off
  • Check the fuses or circuit breaker.
  • Make repairs if needed.
  • If the power is still off, check your neighborhood to determine if the problem is isolated to your home or if the electricity is off in your area.
  • Call Trico to report the individual or area outage.
How to Report an Outage

altPower outages, trouble calls or emergencies may be reported to Trico at (520) 744-2944, 24 hours a day. After the office closes at 4:30 p.m., a recorded message will give you several options. Choosing option '2' will connect you with our night dispatcher.

Life-sustaining Medical Equipment
  • Some Trico members use life-sustaining medical equipment. This equipment is so vital that an interruption of electricity could pose an immediate threat to life. Please make sure cooperative personnel are aware of this so we may place this information in our computer and on our maps.
  • Since Trico cannot guarantee uninterrupted service, the member is responsible for acquiring a backup power supply (batteries, generator, etc) for the medical equipment.
  • Remember: Don't hook up a generator or other power source to your service unless you have the correct equipment or a transfer switch installed by an electrician and inspected by Trico. Generators without power switches will allow power to flow out the lines where it can be a deadly hazard for line maintenance crews.
Cable Dig-ins

For underground cable dig-ins, or if you need to locate and mark underground line, call the BLUE STAKE CENTER. Their toll free number is 1-800-782-5348. This service is free. Be safe. Always call before digging.

Trico Latest News & Updates

Feb 23, 2017

Rate case information

At its Open Meeting held February 8, 2017, the Arizona Corporation Commission (ACC)…
Feb 23, 2017

Putting dollars to work in the communities we serve

This year, Trico’s POWER (Providing Opportunities With Effective Resources) Grant program…
Feb 23, 2017

Annual Meeting

Save the Date: 2017 Annual Trico Member Meeting Saturday, April 8, 2017 Casino del Sol…
Feb 23, 2017

Trico now accepting scholarship applications

Each year the Trico Foundation awards scholarships to Trico Members and their families.…
Jan 07, 2017

Keep objects away from transformers

They’re big. They’re often green. They generally sit on concrete, often within housing…
May 26, 2016

Money Gram

Trico is proud to announce yet another convenient way for our members to pay their…
Jan 07, 2016

Ask questions before leasing solar panels

As a result of an increase in complaints from citizens in Arizona who have purchased or…

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Member Facing Outage Map

Events Calendar

Come to Trico’s FREE Energy Saving Workshop

On: April 29, 2017 09:00 Go to event

Mailing Address

  • Trico Electric Cooperative
    8600 W. Tangerine Rd.
    Marana, AZ 85658
  • Mail Payment To:
    Trico Electric Cooperative
    Remittance Center
    P.O. Box 80072
    Prescott AZ, 86304
  • Local P.O. Box:
    Trico Electric Cooperative
    P.O Box 930
    Marana, AZ 85653

Open Hours

  • Monday - Friday
    8:00am - 4:30pm

Phone Numbers

  • To Report an Outage Call
    (520) 744-2944 #2
    Main Line: (520) 744-2944
    Fax Number: (520) 547-0369
    Toll Free: (866) 337-2052